PickMweb

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Context Help

If you get lost inside our Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A popup will open. It contains comprehensive info about all the operations that you can perform on the page in question. Each popup appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a wide variety of how-to videos demonstrating how to use our Control Panel. They're designed for those of you who would like to see how things are being done instead of just reading articles. In this way, anyone can quickly find their way around our Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the solution you searching for, have a glance at our comprehensive Frequently Asked Questions database, which covers questions asked by real users and provides practical solutions. We constantly update our FAQ section with new Q&A's in an attempt to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, you can touch base with our excellent team of customer service technicians available 24/7 and eager to help you with any issue. Each support ticket you send will be responded to within one hour (the average response time being approximately twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 275193

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com